The Mayor’s Health Line (MHL) at the Boston Public Health Commission is pleased to announce new services that will help people navigate the new Health Insurance Marketplace. Because of the rules established by federal health care reform, some people who are already enrolled in a state-sponsored insurance plan as part of Massachusetts’ own health reform efforts in 2006 must now reapply for plans in the new Health Insurance Marketplace that opened nationally on October 1. Open enrollment will last until March 31, 2014.

The Mayor’s Health Line staff members are state-certified health Navigators.  MHL staff can helpmayors health line logo Boston residents apply for and enroll in health insurance options that are most appropriate for clients and their families. Those who are uninsured or have Commonwealth Care, Health Safety Net, or Mass Health could all be eligible for new coverage through the Affordable Care Act.  This service is multilingual, free and confidential.

Health insurance is becoming more affordable and accessible because of the health care reform. It is estimated that up to 97 percent of adults, and a slightly higher percentage of children, in Boston are currently insured. Residents (insured and uninsured) may shop for health insurance in the Massachusetts Health Connector from October 1 through March 31, 2014. The Mayor’s Health Line staff and Navigators from the MHL can answer questions and explain coverage options, provide personalized information about eligibility, assist with application and enrollment in the right plan, and help people find health care providers. Representatives are available by phone at 617-534-5050 or 1-800-847-0710, by email at, at the MHL  office located at 1010 Massachusetts Ave, or at an enrollment event near you.

By calling 617-534-5050 or emailing the Mayor’s Health Line, we can assist with:

  • Enrolling into new coverage
  • Explaining 2013-2014 Marketplace changes
  • Transitioning current MassHealth members
  • Transitioning current CommonwealthCare members
  • Finding Low-cost coverage for students
  • Explaining MassHealth programs for the Medicare population
  • Comparing new health insurance plans
  • Educating Bostonians about new benefits
  • Determining coverage eligibility

Take control of your health. Get coverage. Get care. Get support. The Mayor’s Health Line is here.